Yes. A current referral from your GP or another specialist is required for your first consultation if you wish to claim a rebate through Medicare. GP referrals are generally valid for 12 months from your first visit, while specialist referrals are usually valid for 3 months. If your referral has expired or you have not attended for over a year, you will need a new referral before your appointment to ensure you receive the appropriate Medicare rebate and to provide updated information about your health.

Yes. You are welcome to request a referral from your GP to see Mr Trung Pham. If you would like to be seen specifically by Mr Pham, please let your GP know when discussing your referral so this can be organised.

Yes, Mr Trung Pham sees both private and public patients. Private patients who require further treatment are managed by Mr Pham through Mulgrave Private Hospital, St John of God Berwick Hospital, or Maryvale Private Hospital. Public patients are referred through the public healthcare system at Monash Health or Latrobe Regional Hospital. Public patients also have the option to continue their care privately under Mr Pham as a self-funded patient if preferred.

The initial consultation fee is $270, with a Medicare rebate of $86.15 available. Review consultations are $125, with a Medicare rebate of $43.35. Please note that if you have not attended an appointment in over two years, your next appointment will be charged as an initial consultation at $270.

To help make your visit as productive as possible, please ensure your referral has been sent to the practice prior to your appointment and bring a copy with you if available. You should also bring any relevant test results, such as imaging reports (for example CT scans or ultrasounds) and recent blood test results, particularly PSA where relevant. It is also helpful to bring a list of your current medications, information about any allergies, and details of other doctors involved in your care. This allows for a thorough assessment and ensures clear communication between your healthcare providers.

Yes, you are welcome to attend your appointment with a partner, family member, or support person. Many patients find this helpful, particularly when discussing complex or significant health issues. A support person may also assist with understanding information or providing reassurance. For comfort and privacy, we generally recommend limiting attendance to one person where possible.

Your initial appointment focuses on understanding your symptoms, medical history, and concerns. Mr Pham will review any previous investigations and discuss possible causes and treatment options with you. A physical examination may be performed if required. Depending on your situation, further investigations such as blood tests, imaging, or diagnostic procedures may be recommended. If you are experiencing urinary symptoms, additional tests such as a urine flow study may be arranged on the day where appropriate. After your consultation, a summary and management plan will be provided to your referring doctor.

Yes. Your referring doctor will receive a detailed letter outlining the outcome of your consultation, investigation results, and recommended management plan. Ongoing communication helps ensure coordinated care between Mr Pham and your GP.